• Washer stops in rinse cycle? Make sure cold water is turned on at valve on wall, most rinse cycles use cold water.
  • Water continues to come in on rinse cycle? MAke sure drain hose is not too far in drain pipe. Also, there should be room for air to enter drain around hose. Either of these conditions acn cause a syphon condition.
  • Washer not agitating or spinning? Make sure lid is closed properly.
  • Clothes are wet after the spin? Check drain hose for bends and kinks.
  • Water on the floor? Add all clothes and soap before washer begins filling, adding later will overflow machine.

For additional help call our Appliance Helpline at (804) 730-6407, only $14.95 for the first 15 minutes.